RETURN & REFUND POLICY
At Foxy Shibas, we are deeply committed to the lifelong well-being of our puppies. We understand that circumstances can change, and we want to ensure that every Shiba we breed has a safe and loving home for life.
Full Refund (Within 7 Days of Purchase):
If the puppy is returned within 7 days of adoption in good health, we will issue a full refund minus any non–refundable deposit (if applicable).
Partial Refund (After 7 Days):
If the puppy is returned after 7 days, we will evaluate the situation and may offer a partial refund or credit toward a future puppy, depending on circumstances.
No Refund (After 30 Days):
Returns after 30 days will not be eligible for a refund, but we will still accept the puppy back to ensure its safety.
Non-Refundable Costs
Shipping fees (if applicable) and initial deposit (if stated in contract) are non-refundable.
Veterinary expenses incurred by the buyer will not be reimbursed.
Health & Documentation
The puppy must be returned with all original health records and registration papers.
If the puppy has developed any health issues due to neglect or improper care, refund eligibility may be affected.
We reserve the right to modify this policy on a case-by-case basis to ensure the best outcome for the puppy.
At Foxy Shibas, we are committed to the lifelong well-being of our Shiba Inus. If, for any reason, you are unable to keep your puppy, we require that you return them to us no questions asked, and no judgment given.
No Rehoming Without Approval – To ensure our Shibas’ safety, puppies/dogs from Foxy Shibas must not be sold, rehomed, or surrendered to a shelter without our prior consent.
Reach Out – Notify us as soon as possible so we can assist.
Return Process – We’ll coordinate a time for your puppy to come back to us, whether for temporary support or permanent rehoming.
Peace of Mind – Your puppy will always have a safe place with us.
We appreciate your cooperation in upholding the highest standard of care for our beloved Shibas.
Private Rehoming Notification
If you choose to rehome your puppy privately, you must notify us in advance at [your email/phone].
We may assist in finding a suitable home and will ensure the new owners understand our care guidelines.
A rehoming fee may apply to cover administrative costs.
No Unauthorized Transfers
Puppies from Foxy Shibas may not be surrendered to shelters, rescues, or third parties without our knowledge.
We retain the right of first refusal to take the puppy back if needed.